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FAQs

Quick answers

How do I cancel my ticket?

Open your booking from the confirmation SMS/email link or contact support. Cancellations up to 4 hours before departure are free; refunds reach you in 3–5 working days.

When will I get my refund?

Refunds are processed to your original payment method within 3–5 working days of cancellation. UPI and wallet refunds are often faster.

Do I need a printout of my ticket?

No. A digital ticket on your phone (SMS, email or WhatsApp) with a valid photo ID is all you need at boarding.

Can I change my seat after booking?

Seat changes depend on the operator's policy. Reach out to us on WhatsApp with your booking ID and we'll check availability for you.

Which payment methods do you accept?

UPI (GPay, PhonePe, Paytm), credit & debit cards, net banking and popular wallets. All payments are secured with 256-bit encryption.

Is my payment information safe?

Absolutely. We're PCI-DSS compliant and never store your card details. Every transaction runs through trusted, encrypted payment gateways.